This is very soothing an relaxing, ONLY problem i do have with it is NOT enough heat....

-Jackie

12/30/10

OMG this thing is awesome! I almost didn't get it bc I figured it would be a waste of 20 bucks but my neck was hurting so bad I gave it a try. I am soooo glad I did!! I had pulled my neck moving some stuff downstairs and nothing I used, pain relievers or Tiger Balm or those patch things worked. I felt good IMMEDIATELY and in 2 days was over my strain. (I use the low setting with the heat.) This thing worked it out for me and I can't recommend it enough. I never write reviews but I am online ordering one for my mom and had to tell you about how great this product is.

-Ginger

12/10/10

I am recovering from a whiplash car accident injury and found this to be very warm and soothing. I use it for the full 15 minutes and the heat and massage gives relief while resting my neck on the soft headrest. Would recommend for sure for temporary relief and soothing comfort!

-Cyclone Fan

8/19/10

My husband ordered this for my birthday. When I saw the negative reviews, I told him I didn't want it. But he suggested I just try it, then send it back if I didn't like it. I'm SO GLAD I listened to him! I have an EXTREMELY bad neck. Due to severe degenerative disk disease, all but the top 2 disks in my neck are badly herniated to the point that they are mostly GONE. I also have spondelosis (sp?), with bone spurs down both sides of my neck, AND there is a big bony overgrowth at the base of my neck, which my dr. first thought might be a tumor, but tests revealed it was extra bone that my body must have grown to try to "fix" the problem. I am 56, but this neck problem started in my early 20s, when my neck was nearly broken.

My neck is SO BAD, that surgeons determined they could not help, since they can't fuse the whole neck and still have it function. As a result of all this, I literally feel like I have a big Dagger sticking in my neck, most of the time. The only way I can ease this awful pain, short of drugging myself into oblivion, is to lie down with my neck carefully propped just so. Which means I'm in bed or lying on the couch most of the time. Trust me, that is NOT a great way to have to live, and my house is an embarrassing, depressing mess, due to my not being able to bear the pain of being upright for more than a few minutes at a time -- which is an awful thing for a lifelong "Neat Freak" like me!

NOW, for the GOOD news: this massager just came yesterday, and despite my low expectations thanks to all the negative reviews, I love it, and I never want to be without this Gift from Heaven again! I was actually able to do some long overdue cleaning in the kitchen today, while wearing this and running it off of 4 AA batteries (not included, of course, but it also comes with an AC cord so you can plug it in when you're not walking around). I even took our dog for a short walk on her leash, while wearing this!

OK, for all you SERIOUS neck pain sufferers, here's the scoop on all the negative feedback:

1. People complain that the motor is loud in your ears. Yes, it is, when it's set on High Massage. Set it on Low, and it's a pleasant "white noise" hum.

You might expect that someone with a neck as severely painful as mine, would prefer to always use the High setting. I would have expected that -- but it actually feels best for me when it's set on Low. It's like the Resonance is just right at that speed, if you know what I mean. Also, when I do put it on High for a while, I find that the louder noise is not nearly as uncomfortable, as the hideous stabbing PAIN I feel most of the time in my neck, without this on. So the tradeoff, for Really Bad Neck Pain, is definitely worth it, even if all this had was the High speed setting. (Plus, if this thing didn't have a noticeable sound, it wouldn't be powerful enough to massage.)

2. People complain that the heat is so low, it is barely noticeable. This is true, sadly, which makes this my only real complaint. There is only one setting for heat, and it is so mild, it almost seems imaginary. I hope the manufacturer addresses this problem on future models.

However, that said, the RELIEF I get from just the low, mildly humming massage, is so great, that even if this was ALL it did, I would still want it. Also, I notice that the longer I wear it, the more my neck feels warmed up, just from having the thing on, sort of like wearing a snug wool scarf around your neck in the winter, and I think the massage motor eventually warms things up more, too. Truth is, I wouldn't want it to heat up very much, because then it would be too dang hot to wear! (I'm at that hot flash age, so I don't usually want more heat.)

My Suggestion to the Manufacturer for improvement: Add one Higher setting for the heat, but keep the current setting as an option, for Low heat. Also, it would be nice if you could use the heat setting, without also having to turn on the massager.

3. People complain it is too big. I thought so too, at first; my neck is somewhat slender. But the massage benefit was so great in relieving my stabbing pain, that I wasn't going to let that keep me from using it. THEN I READ THE DIRECTIONS (why do we usually do that LAST, if at all?) -- and the directions said that there is a wire frame inside this unit, which is easily bendable, so you can adjust it to fit perfectly and comfortably on your neck.

I tried bending it around my neck, and guess what, it's TRUE! Prior to discovering this, I could not have worn it while walking the dog and cleaning the kitchen, but now, I can wear it all over the place, all the time if I want to, and, like Goldilocks bed it fits me Just Right, not too loose, and not too snug, either!

4. Finally, people complained that it was uncomfortable to wear. Not for me, especially after I adjusted the hidden wire frame so that it fits me like it's Custom Made! This adjustment can be easily changed, too, so when I'm using this while leaning back in a chair, or reclining in bed, I can make it comfortable for the position I'm in.

My Bottom Line: If your neck is in really bad pain, get this TODAY, Read and Follow The Directions, and you will love it, especially on the Low, gently humming massage setting.

I AM WEARING IT RIGHT NOW AS I TYPE THIS, and for the FIRST TIME IN YEARS, I AM PAIN-FREE WHILE SITTING AT THE COMPUTER!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! HALLELUJAH!

-Lynda L. Robinson

8/19/10